FAQ

1. What is a chair massage?
A chair massage is a 5- to 30-minute massage that focuses on the high-tension areas of the neck, back, shoulders, arms, hands and head. Chair massages not only feel great – decrease pain and tension – but also increase cognitive function, creativity and natural immunity (therefore decreasing absenteeism).

2. How often should people receive a massage?
Ideally once a week, but we understand that’s not always realistic. Our therapists are available for special events or on a weekly, bi-weekly or monthly basis, depending on demand.

3. Where is the massage performed?
The massage is performed easily in the workplace or at an event using a comfortable, ergonomically designed chair. Usually we set up the massage chair in a small (approximately 5' x 6') and easy-to-find area.

4. How long does it take?
We offer 10-, 15-, 20-, or 30-minute massages to accommodate event needs or employees break times.

5. Do clients remove any clothing?
No. The client remains fully clothed and no oils are used.

5. What are your policies regarding sanitization?
The massage therapists clean and disinfect their massage chair, face cradle, and hands between each massage. Each massage recipient also receives a fresh face-rest cover to ensure cleanliness and help you minimize the spread of germs.

6. What if a client wants more or less pressure?
They can just ask! Our massage therapists are trained to adapt to a wide variety of body types and sensitivities to pressure. The therapist will check in with you during the massage, but never hesitate to let them know your preference.

7. Can the therapist work on just one area?
If a client would like the massage therapist to focus on one specific area, just let them know. At the beginning of the massage they will ask if you have any specific concerns. Keep in mind, that the more time spent on this specific area, the less time spent on other areas.

8. Are there contraindications for chair massage?
Yes. Medical contraindications include, but are not limited to: uncontrolled hypertension, uncontrolled diabetes, fractures, herniated discs, malignancy, numbness or tingling in any part of the body, especially the hands and feet. The massage therapist will ask about any acute or ongoing conditions, injuries or surgeries before the massage, but please inform your massage therapist if any of these conditions apply.

9. What is an energy check-up?
An energy check-up is a 10- to 15-minute session where a therapist helps clients release negative energy and rebalance. Clients sit normally in a chair while the therapist works with the energy centers in and around the body. The check-up is relaxing, but it also helps to increase positive energy and regain balance and clarity. Energy sessions do not require hands-on contact.

10. What is Reflexology?
Reflexology is the application of pressure, stretching and movement to the feet and hands to effect corresponding parts of the body. Using these techniques, reflexologists can break up patterns of stress and other conditions while providing much-needed relief to overworked hands and feet. Normal hand and foot massage services also are available.

11. Are gratuities or tips expected?
Gratuities are an excellent way to let the therapist know they've done an outstanding job. If your company sponsors the event, you also have the option to offer a gratuity as part of the payment to We Love Chair Massage, so that employees or guests don’t feel obligated to tip. A typical gratuity is 10-20%.

12. Do you offer gift certificates?
Yes we do. We can issue gift certificates in $10 increments. Just use our Contact Form to tell us what you would like.

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